MIKE ANDERSON shares his techniques for maintaining a 90% closing ratio, achieving outstanding profitability and creating consistently satisfied customers. This Mike Anderson seminar is certified by the Automotive Management Institute (AMI).
You’ll learn how to apply winning language, skills and techniques that will enable you to outsell the competition and create raving fans out of your customers.
Mike will demonstrate how everyone in your front office can contribute directly to increased sales and profit using the SOPs, scripts, and processes proven in his own highly successful shop.
This course may be applied to Collision or Mechanical Management
Target Audience – Collision Center Owners, Managers, Estimators, Customer Service Reps, Front Office Staff
This Mike Anderson seminar is certified by the Automotive Management Institute (AMI).