Collision Advice Online Learning Modules through AMI
The Automotive Management Institute identifies, provides and promotes qualified business education for the success of automotive service repair professionals. Today AMi is undergoing major enhancements to expand its relevance and infrastructure. In the coming months the institute will be launching a new website, a robust Learning Management System and updated industry roles and curriculum structure.
Mike Anderson Online Series
Now you can expose your staff to the expertise of Mike Anderson or relive keep aspects of his presentations, without the need to travel or spend time away from the business. These courses are available 24/7 and may be paused and returned to at any time.
Management’s Guide to Scanning and New Technology
The essential information you need to know in one easy to navigate place to help you make decisions about scanning and other new technologies. Includes interviews from shop managers and industry experts.
Length: 108 mins AMi Credit Hours: 2
https://ami.knowledgeanywhere.com/Management-s-Guide-to-Scanning-and-New-Technologies
Improving CSI – On the Phone
Offers important techniques on how to improve CSI while on the phone with potential or existing customers.
Length: 30 mins AMi Credit Hour: 1
https://ami.knowledgeanywhere.com/Improving-CSI-on-the-Phone-By-Michael-Anderson
Improving CSI – During the Sale
Focuses on how to improve CSI by delivering exceptional customer service throughout the sales process. Length: 60 mins AMi Credit Hour: 2
https://ami.knowledgeanywhere.com/Improving-CSI-During-the-Sale
Improving CSI – Check in and During Repair
Provides essential information on how to improve CSI by delivering exceptional customer service during the check-in & repair process.
Length: 30 mins AMi Credit Hour: 1
https://ami.knowledgeanywhere.com/AMi-Improving-CSI—Check-In-and-During-Repair
You Don’t Know What You Don’t Know
Outlines why it is important to research OEM repair procedures and why we need to scan vehicles before and after repairs.
Length: 30 mins AMi Credit Hour: 1
https://ami.knowledgeanywhere.com/You-Don-t-Know-What-You-Don-t-Know
Scheduling Best Practices
Discusses benefit gains through proper scheduling, such as even flow, balance, best use of resources, pay consistency, reduced cycle time, improved touch time and most importantly, improved profitability.Length: 45 mins AMi Credit Hour: 1
https://ami.knowledgeanywhere.com/Scheduling-Best-Practices-By-Mike-Anderson
Profitability for Collision Repair
Focuses on the essentials of collision repair profitability. This includes topics such as calculating gross and net profit, calculating break-even, ways to increase revenue, optimizing your sales mix, and improving labor, parts, painting materials, and sublet versus profit.
Length: 30 mins AMi Credit Hour: 1
https://ami.knowledgeanywhere.com/Profitability-Collision-Repair
Parts Management for Collision Repair
Highlights methods to improve the parts management process, including parts management overview, parts manager responsibilities, and best practices for each step in the parts management process.Length: 45 mins AMi Credit Hour: 1
https://ami.knowledgeanywhere.com/Parts-Management-Collision-Repair
KPI Basics
Outlines the basics of Key Performance Indicators (KPIs). The course covers the five categories of collision repair center KPI’s, which include; financial, estimating, cycle time, parts and CSI.
Length: 30 mins AMi Credit Hour: 1
https://ami.knowledgeanywhere.com/KPI-Basics
Job Costing for Collision Repair
Provides a basic understanding of job costing. This course covers: job costing overview, and provides insights on what impacts body, paint and related materials, parts and sublet profitability.
Length: 30 mins AMi Credit Hour: 1
https://ami.knowledgeanywhere.com/Job-Costing
Budgeting Basics
Outlines the basic of how to budget, including budgeting benefits, key financial termsand budgeting software and tools. It also provides real world scenarios on the benefits of effective budgeting.
Length: 30 mins AMi Credit Hour: 1
https://ami.knowledgeanywhere.com/Budgeting-Basics
Understanding Financial Statements
Provides a basic understanding of financial statements, covering key financial terms, as well as the role of balance sheets, profit and loss statements and cash flow statements.
Length: 30 mins AMi Credit Hour: 1
https://ami.knowledgeanywhere.com/Understanding-Financial-Statements
Bookkeeping Basics
Explores the basics of bookkeeping for a repair business. This course ties key terminology of the collision repair business to key aspects of bookkeeping to ensure financial accuracy and profitability.
Length: 30 mins AMi Credit Hour: 1