From its headquarters in Sacramento and through 12 field offices around California, the Bureau of Automotive Repair (BAR) conducts consumer protection services related to automotive repair. BAR registers and regulates automotive repair dealers, accepts and resolves auto repair complaints from the public, investigates violations of the Automotive Repair Act and, when appropriate, refers cases to law enforcement authorities. BAR also administers a statewide licensing program of repair facilities and service technicians in lamp and brake inspection and repair. BAR licenses more than 34,000 auto repair dealers in California.
http://crashrepairinfo.com/
This is a website presents information from eleven vehicle manufacturers who are members of the roundtable and is designed to educate consumers on collision repair issues.
www.ican2000.com
Official website for the Insurance Consumer Advocacy Network (I-Can), an organization dedicated to informing consumers of their rights and options in vehicle repair and service.
https://insurance.maryland.gov/Pages/default.aspx
This is a website from the Maryland Insurance Administration (MIA) with information on how to file a formal complaint against an insurance company in Maryland. It features information and facts on the role of the MIA in handling complaints as well as online resources and downloadable complaint forms.
www.naic.com
This is a website that you can log into and search for consumer complaints filed against specific insurance carriers state by state and the results of the resolution of the complaint.
www.propertycasualty360.com/pages/claims-guidelines.php
This is a website that will allow you to view by state the STATE guidelines insurers must follow in handling claims
www.ripoffreport.com
This is a worldwide consumer reporting website and publication, by consumers for consumers, to file and document complaints about companies or individuals.
www.safekids.com
This website will give you information on child safety seat regulations.
This is an additional website where you can retrieve information in regards to child safety seat regulations for replacement after a collision.
This is a consumer resource guide from the Virginia State Corporation Commission’s Bureau of Insurance, containing information and instructions on how to file a complaint against an insurer as well as an FAQ section and downloadable complaint forms.
http://www.takeagoodlook.com/
Not all collision replacement parts are created equal. And not all are built and tested during the vehicle development process to work as a system like original Ford Collision parts. Take A Good Look: At Your Parts, At Your Insurance, At Your Repairs.
www.takingthehill.com
This website is ASA’s legislative website, whereas you can search for any legislation going on in your state that affects the automotive industry. This website also will give you the email addresses for your Political Representatives. It will provide you a forum to contact your insurance commissioners as well to file complaints or to enlist ASA’s assistance in resolution or tracking of complaints.
www.stopsteering.com
This website contains OEM position statements and basic information on aftermarket parts, claims handling, insurer steering practices and other matters consumers should consider during the repair process.
http://www.vehicleinfo.com/
This website contains consumer-based articles related to the automotive repair industry, written by attorney and consumer advocate Erica Eversman
Auto Insurance guide: https://www.consumeraffairs.com/insurance/car.html
Description of guide: “Different auto insurance companies cater to different demographics, which is what makes shopping for auto insurance such a personalized experience. Consumers should buy more than just the state minimum coverage to ensure they are fully covered in the event of a major collision. Some things to consider when shopping for auto insurance are relevant discounts, exclusions, coverage limits, optional coverage and the claims process. *The ConsumerAffairs insurance program is powered by InsuraMatch.”
www.trafficsafetymarketing.gov
This website is a great website to download items that you could utilize for Twitter feeds or FACEBOOK posts. This website also will assist you with videos in English and Spanish that you might utilize for Consumer awareness presentations and Press Releases